At FeclesHost, we take abuse and copyright protection seriously. This web hosting abuse policy is designed to create a safe, lawful, and reliable hosting environment for all our customers. By clearly explaining how we handle abuse complaints and copyright takedown notices, we ensure transparency and trust.
1. Abuse Complaints
To begin with, we strictly prohibit the use of our infrastructure for illegal or harmful purposes. Abuse includes, but is not limited to:
- Spamming, phishing, or fraud
- Malware or virus distribution
- Hosting prohibited, illegal, or offensive content
- Denial-of-service (DoS) or other network attacks
If you need to report abuse, please email us at abuse@fecleshost.com.ng. Make sure to include logs, evidence, or timestamps so that we can investigate quickly and effectively.
2. Copyright & Takedown Notices
At FeclesHost, we respect intellectual property rights. Unlike providers that offer DMCA-ignored hosting, we do not support or allow it. Instead, we fully comply with copyright laws and promptly respond to valid takedown requests.
If you are a copyright holder or authorized agent, please send your copyright notice to copyright@fecleshost.com.ng with the following:
- Identification of the copyrighted work
- The exact URL(s) where the material is located
- Contact information for follow-up
- A statement, in good faith, that the use of the material is not authorized
This process ensures that your rights are respected while maintaining fair treatment of our customers.
3. Customer Responsibilities
Furthermore, customers are fully responsible for the content they host. If we receive a valid notice of infringement, we will:
- Notify the customer immediately
- Require removal or restriction of access to the infringing material
- In cases of repeated violations, suspend or terminate services without refund
By using FeclesHost services, customers agree to comply with these rules.
4. False or Incomplete Reports
It is important to note that false, misleading, or incomplete reports will not be accepted. Parties submitting fraudulent or abusive notices may face account restrictions or legal action.
5. Our Commitment
To summarize, FeclesHost is committed to:
- Responding promptly to all abuse and copyright reports
- Protecting the rights of content creators and copyright holders
- Maintaining a lawful and secure hosting environment
By enforcing this abuse and copyright policy, we aim to balance customer freedom with legal compliance.
Contact Information
For more details on your rights and responsibilities, please review our full Terms and Conditions.
